Frequently Asked Questions

Please check your junk folders and if you still don't have one contact us on info@nessandme.com and we will happily assit you.

We are sorry to hear the product you want is out of stock. Please sign up to our notify me when back in stock and we will send you a message to let you know the items is back in stock.

After your order has been shipped, you will recieve another email from us with all your tracking information.

Product information and care instructions can be found in the drop downs on our product pages titled "Materials" and "Care information". If you have any further questions please contact us via email or using our contact us page.

Due to the nature of our products unfortuntelty we don't accept returns unless the item was faulty.

If you have any questions regarding returns please contact our customer care team: info@nessandme.com

Orders placed before 5pm Monday - Friday will be processed and shipped for next day delievery. 

Unfortunetly we don't ship internation at this moment, we only offer delivery to UK customers.